Please ahead me the data for my journey voucher that ought to be on file. I've dropped the original as I had saved it on my other Laptop which is getting serviced.
I tried calling AA for restitution and been given a “variety letter” apologizing for my experience.
My partner and I lately took a trip towards the Virgin Islands and returned on three/11/thirteen. Our Flight dwelling on American Eagle flight 4891 was delayed for get-off from St Thomas to San Juan. We were designed to catch a connecting flight, American Airlines flight 1454 from San Juan to JFK in New York after a two hour layover. We were being reassured in St. Thomas that we would make our connection and the plane would look ahead to the connecting travellers. Once we arrived in San Juan we discovered our flight experienced currently taken off. In trying to solve this we ended up scolded for visiting the Mistaken counter (We were sent by an American Eagle worker into the American ticket counter). Surprisingly though, While we experienced committed that “faux pas,” he was in a position to print a Jet Blue ticket from his American terminal! Fortunately we had been ultimately on our solution to our destination – JFK in New York. Once we asked about our baggage the American agent in San Juan wasn’t absolutely sure what to inform us. He reported they'd almost certainly skipped the flight to JFK also but to check once we arrived there. As we anticipated, our bags didn't follow us to Ny so we submitted a declare and were being despatched on our way back again to Lisbon, CT 3 hrs far from The big apple. Another morning, on 3/11/thirteen, we referred to as American Airways about our baggage and that’s exactly where the runaround began. We had been originally told that our bags Must have built it to JFK that early morning but they might not notify.
The complete reverse is your employee Liibide (sorry I didn’t obtain the spelling of his identify). I wait to simply call him a Client Service Rep. He did help me with a few difficulties I had on my outgoing flight but in essence was of no help in anyway with my return flight.
I needed to vent my stress with the baggage circumstance with your airline. Every thing else was great, however the way my baggage was handled would make me Believe two times just before booking with AA again. I had been charged $25 Each and every way for a single bag, not getting explained to my bag could be carried on for no cost. To add insult on the $fifty billed, my bag was weakened on the surface upon remaining returned to me.
American Airlines has the worst purchaser service of all Airways I've used in my sixty three years. My wife’s anniversary earrings were being stolen from her suitcase on June 20, 2013 and Customer service has REFUSED to Speak to us back again soon after reporting the thief the working day it took place.
The baggage service (which wasn't American Airways) termed me at 2am to let me know they would be bringing my bag out to my property!!!
I still left LGA August 26, 2015 and also have my baggage assert ticket but need to have a duplicate of my airlinet ticket for the reason that I arrived house to uncover my jewelry and purse were being missing from my baggage – I've submitted a claim bu they want a duplicate of my ticket and I can’t come across it – can u ship me a replica of it or convey to me how I can find it — anything else was in tact very little disturbed other than these things and purse was laying of top and jewellery was in side pocket
I’m incredibly dissatisfied that your Airline has interjected its company inside of a socio-political concern regarding the current Monthly bill signed into law by our Governor. What you have got interpreted as “discrimination” in opposition to the LGBT Neighborhood is simply a Monthly bill ensuring “equal rights” for all.
LIES. American Airways has lied to me continuously. My bag did not arrive for the airport. I had been waiting for an extended time period on the carousel and no baggage came out for my flight. Nor did any person within the baggage Business that had a clear watch with the carousel arrive out to convey practically nothing will be coming. I checked at the Business and so they then claimed there was NO REASON why my suitcase shouldn’t have arrived. They were being to mail my suitcase to me at my resort. At 2:24 PM I acquired a cell phone simply call from the recorded concept stating my bag was picked up and will be shipped in just 6 several hours. LIE. I known as the delayed baggage selection and was instructed it had been picked up at 3 PM and will be shipped in 6 hours. LIE. I checked on the internet this night and it claimed it had been picked up at 3 PM and can be shipped in 6 hrs. LIE.
Tomorrow, on my BIRTHDAY, I’ll treat your 3rd share allocation to be a Particular birthday present from all of you and tank you given that-
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado four minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por visitors aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el this page dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
We purchased round excursion connecting flights via Charlotte from Boston to Aruba for 11/28/2015. We paid Also to your “additional home” seating. No wherever had been we knowledgeable that these “added place” seats didn't provide a reclining solution. When we arrived in Charlotte, we boarded flight 874 only to b instructed by the Captain that he required to carry out some “routine upkeep” that will take a “jiffy” prior to we left, since he “would not be able to go away Aruba in time” if he waited to possess it accomplished done there.
I recognize you're undergoing a merger and many employees may be lower than thrilled, but this attitude should not be apparent in your consumers who are just calling to get some help.